• Shipping Time: Orders are usually processed and shipped within 48 hours. Please note personalised items will take longer to process. If your order has both personalised and non-personalised items, the order will be split, and the non-personalised items will be delivered beforehand.
  • Shipping Charges: We offer free shipping on all orders over $300. Please note that we do not offer free shipping on international orders and returns.
  • Tracking: You will receive tracking details over WhatsApp, DM, email and SMS, once the order is shipped.
  • In case you’re ordering other items along with personalised jewellery, your order might arrive in parts.



We want you to be 100% delighted with your choice. If not you can:

  • Exchange it for a different item in our collection of equal or greater Price (by paying the difference)
  • Return it and commission us to design and make you a completely new item to the same value or greater.
  • Return it for a full refund minus postage and packaging. (We only offer this option for jewellery bought unseen over the internet.)


Jewellery must be returned in perfect condition, unworn and in the original packaging within 07 days. By special arrangement in advance, it may be possible to extend this time scale based on, for example, the date of your planned proposal.

Please note that modified or resized ready to wear rings cannot be returned, so if you are planning a surprise proposal and are unsure of your partner’s size, we advise you to purchase your ring as is and then return it to us for resizing later.

Bespoke rings or jewellery cannot be returned. Once you commit to going ahead with your commission your 50% deposit is non-refundable as we buy the materials especially for each commission and they cannot be used for anything else.

Due to health and safety legislation, earrings cannot be returned.

Our sole purpose is to make sure that you are entirely happy with your purchase. If for any reason, you are not completely satisfied with jewellery that you have commissioned Versatile Design Creation from India we will work with you to rectify the problem.

We’ll make it right – that’s our promise!

Send returns to:

4488, Second Crossing KGB Ka Rasta, Johari Bazar Jaipur, Rajasthan. 302002 (India)


Contact Number: +91 8233335472


If you are returning your purchase for repair from abroad please contact us beforehand because you will need to complete some specific customs documents. If you fail to contact us beforehand you may be charged twice for the tax/duty on your purchase when we return it back to you after repair.